My first time at the Nail Story and Victoria was amazing. My nails look immaculate and I am quite picky and she managed to match a nude for me which is perfect for my skin tone which no one else has managed. Already booked my next appointment.
Emily J
E-file Manicure + Gel Polish (NO REMOVAL) • with Victoria
The girls are amazing, this is the best nail service you could ever get in Auckland, there is genuinely no comparison. My nails actually last for 3 weeks and still look neat, no pilling, no dry skin, no cackling of the colour. My skin has never looked better. like brand new. There is a reason why the girls are always booked. they are the best professionals.
Lola H
4 services • with 2 professionals
"Each time I have my nails done by this great team, I am amazed at the care, skill and quality they put into the service. And may nails look perfect for weeks!"
Cara F
E-file mani + gel+ Builder+ removal (Medium length nails 2-4mm)
Petra was warm, humble and kind a super enjoyable experience, and a great professional job. Thank you.
Adam P
Men's Manicure • with Petra
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A dry manicure, worked with a rotating file rather than nippers and soaking. The cuticle is lifted and refined instead of cut, so gel meets a clean, sealed edge. The result holds three to four weeks without lifting — and the skin around the nail stays intact, which is the part most people notice by the second visit.
Yes. If a nail chips, lifts or breaks within 7 days because of how it was applied, we repair it free of charge. Send us a photo within 7 days. See what our 7-day guarantee covers
Roller shape lipomassage. Mechanical rolling that works circulation and lymphatic drainage for contouring and tone. Begin with a complimentary consultation, then a first session at $99. It responds to consistency rather than intensity, which is why we recommend a course of five or ten.
Every instrument is washed, disinfected and autoclaved between clients, then sealed until it's opened in front of you. Files and buffers are single-use. It's the same standard we teach at BeProfi, and it isn't negotiable.
We ask for 24 hours' notice to cancel or reschedule. Cancel with 24 hours or more and your NZ$60 deposit moves to your new appointment or is refunded. With less than 24 hours' notice, or for a no-show, the deposit is retained. Read our full booking terms
We're often fully booked, so it's worth booking ahead. That said, cancellations happen — call us or come in and we'll fit you in if there's a gap.
general faq
Unit 32/210-218 Victoria Street West, Auckland CBD